Privacy Policy
Last updated: February 22, 2026
What we collect
MetricOwl collects the minimum data necessary to operate the service: metric values from your connected data sources, owner responses to nudges, and basic account information (email, Slack workspace ID). We do not collect or store raw data from your dashboards — only the extracted metric values.
How we use your data
Your data is used exclusively to provide the MetricOwl service: scanning metrics, detecting changes, sending nudges, and compiling weekly briefs. We do not sell your data, use it for advertising, or share it with third parties except as required to operate the service (e.g., Slack API for message delivery).
Data storage and security
Data is stored in Supabase (PostgreSQL) with encryption at rest and in transit. We use read-only connections to your data sources wherever possible. Dashboard screenshots taken for AI extraction are processed in memory and not permanently stored. SOC 2 Type II compliance is in progress.
Third-party services
MetricOwl uses the following third-party services: Slack (message delivery), Google Sheets API (metric reading), Anthropic Claude (AI vision for dashboard extraction), Supabase (database), and AWS (infrastructure). Each service processes only the data necessary for its function.
Your rights
You can request export or deletion of your data at any time by contacting us. When you delete your account, all associated data (metrics, responses, configurations) is permanently removed within 30 days.
Contact
For privacy-related questions, contact us at privacy@metricowl.ai.